Better Business, Better Life – Issue 109

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As we head into another week, I take great pleasure in sharing my curated articles, tips & tools in a short read that will hopefully give you a few ‘aha’ moments as well as some laughter or joy. Most of all I hope it gives you pragmatic inspiration & helps you on your journey to doing what you love, with people you love, making a huge difference, being compensated appropriately with time to pursue other passions – #TheEOSLife.

Here’s this week’s business tip, life hack & find of the week… Some of them are original, most are things I have come across in my weekly pursuit of self-improvement & living a better life, through creating a better business. And don’t forget the inspirational quote, which you can download as a wallpaper or lock screen for your phone.

As always, if you find great things that you’d like to share then feel free to email me for inclusion in one of my weekly newsletters. I’m always looking for new & exciting things to share each week. And if you think someone else would like to receive the newsletter in their inbox, directly from my inbox (no newsletter apps used here!) then please let me know –


Hard problem? Easy solution!

We all know numerous techniques are on offer to identify and solve problems. 

There are 4,5,6,7 & even 10-step processes! 

These different problem-solving solutions have some common concepts at their core. However, complexity and lack of understanding can make it challenging to action, facilitate or implement a successful outcome. 

In contrast, problem-solving is made simple for business leaders and managers by using the EOS IDS® process: 

  • Identify 
  • Discuss 
  • Solve

Philip Pfeifer explains that using the IDS process enables teams to get to the cause of the issue or problem. However, he suggests it takes discipline and practice and that high-performing teams do this well. 

“EOS® teaches IDS® (Identify, Discuss, and Solve) as part of The Issues Solving Track™. It helps make sure problems truly go away forever by solving them at their root.” – Philip Pfeifer. 



It’s all about Chemistry

If we’re feeling low, our mind is confused or foggy, our body is tired, or our sleep is out of kilter, then we are not good at solving problems. 

Research suggests five chemicals can help you snap out of your funk: 

  • Serotonin: Serotonin contributes to healthy sleep, emotional balance, well-being, and calmness. Sleeping well, recalling positive memories, laughing, and keeping company with people you love are all ways to boost your serotonin.  
  • Dopamine: The brain releases dopamine when we experience pleasure. Treat yourself to your favourite dinner to get a little boost of dopamine.  
  • Testosterone: Testosterone engenders strength and capability. Ginger increases testosterone levels over time, so try brewing a cup of ginger tea. 
  • Oxytocin: Oxytocin is known as the cuddle hormone. If you’re feeling a bit low, call a friend to chat or plan dinner with someone. Love and feeling loved inspires the production of oxytocin.  
  • Endorphins. These help you overcome anxiety, stress, and pain.. One of the best ways to get endorphins is through exercise. But if you’re not in the mood to go for a run, chocolate and chilli peppers also cause a boost of endorphins.  



Problems Solved with AI

Do you wish you had the right words to quickly get the desired results from Chat GPT or other AI platforms?

You must ask well-structured questions to get the best out of AI. Otherwise, you end up having to modify and ask again and again until you have extracted the information you want, OR you give up and write it yourself – hardly the productivity improvements everyone is talking about.

We live in exciting times, and it’s obvious that AI is here to stay. Even so, New Zealand’s productivity levels are still far below that of other OECD countries.

This little CHEAT SHEET solves that problem with helpful questions for all business situations.

As an example, here are two of the suggested questions for BRAINSTORMING:

“Marketing Ideas: You’re a world-class marketing director who has 20 years with Ogilvy, working with some of the world’s largest companies. Brainstorm new ideas for approaches, prioritising provocative, engaging, uncommon and novel ideas for (results)

Product Value: Give me suggestions on what to implement to add more value to (product/service) to increase customer retention. Give precise ideas, strategies, and step-by-step instructions to stay unique while giving the customers the ultimate experience. Conclude with new ideas that are completely new to the (product/service) ‘s market sector.”


Big problems need big solutions

Patrick Grimes speaks with Debra about how his business success turned to failure and how he came up with solutions to near bankruptcy.

After initial success, Patrick’s real-estate investment portfolio was heavily affected by the 2008 GFC, rendering him close to broke. After initially returning to his corporate engineering career and working two jobs to dig himself out of debt, Patrick tells how he was on the brink of burnout, so he came up with a new way of working and new approaches to his property investment, ensuring resilience and long term stability in his investments.

Now with nearly 20 years of experience in active real estate investment: purchasing distressed assets, renovating, and stabilising for long-term cashflow, his portfolio includes controlling over 4000 units in emerging markets across Texas and the South Eastern United States.

Listen to the full episode here:


“If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.”

– Albert Einstein

You can download this wallpaper or lock screen for your phone.


​If you’d like to learn more about any of these tools or would like to find out how I can help you achieve a better life through creating a better business, then book a free Discovery Call with me.

We’ll talk about what you want to get from your business & your life & come up with a plan to do that!

Debra Chantry-Taylor

Certified EOS Implementer | Accredited Family Business Advisor |  Entrepreneurial Leadership & Business Coach | Speaker & Workshop Facilitator